Frequently asked questions.
Everything clients ask about treatments, healing, booking and training. Can't see your question? Message us on WhatsApp any time.
Treatments
Does it hurt?
Comfort comes first. We numb the area before we begin and top the numbing up again during the treatment, and most clients describe the sensation as very manageable: more pressure or scratching than pain.
How long does a treatment take?
Most brow and lip treatments take around 2 to 2.5 hours, including consultation, mapping and the treatment itself. We never rush your appointment.
How long will it last?
Your first appointment isn't the finished result. Once you've had your top-up, lips typically last 1–2 years and brows 1–3 — how long depends mostly on your skin, plus the treatment and your lifestyle. A yearly colour boost keeps everything looking fresh.
Is it suitable for me?
Most people are great candidates. A few conditions or medications mean it isn't suitable, and that's exactly what your free consultation and patch test are for.
Healing & aftercare
What is the healing like?
Straightforward. Expect some initial darkness or intensity that softens over 5–10 days as the skin heals. You'll get full aftercare guidance to follow at home.
Why does my colour look too dark at first?
That's completely normal. Fresh pigment always looks bolder before it softens and settles into your true, natural-looking result over a few weeks.
Do I need a top-up?
Yes — it's part of the treatment, not an extra. Your top-up refines colour and shape after healing — usually 4–8 weeks later, or 8–12 weeks after lip neutralisation. A yearly colour boost after that keeps the result looking its best.
Lip neutralisation
What is lip neutralisation?
A specialised treatment for melanin-rich or uneven lips: gently neutralising darker areas to create a brighter, more even base before colour is added on top.
Will I need more than one session?
Often, yes. Neutralisation is usually completed over two sessions to build an even, natural-looking result. We'll talk you through your plan at consultation.
Booking & deposits
How do I book?
Book online any time through our booking link, or message us on WhatsApp and we'll help you choose the right treatment and time.
Do you take a deposit?
A booking deposit secures your appointment and comes off your treatment price. Full deposit and cancellation details are shown when you book.
Where are you based?
Our studio is in Gravesend, Kent. Full location details are shared on booking.
Training
Do I need experience to train?
No. Our beginner programmes start from the fundamentals. We also offer masterclasses for artists looking to add or refine a specific treatment.
Do courses include live models?
Yes. Our beginner courses include live theory, demonstrations and real models so you leave with genuine hands-on confidence.
How do I find prices and dates?
Message us and we'll send the full course breakdown, kit options and next available dates.
Still have a question?
We're happy to help you choose the right treatment or course. Just reach out.